NO-SHOW / CANCELLATION POLICY
We understand emergencies and other scheduling conflicts occur and can be unavoidable, however, advanced notification allows us to fulfill other patient's scheduling needs. Due to our 60-minute treatments, missed appointments are an inconvenience to your physical therapy, the clinic, and other patients.
1. Please provide our office with 24-hour notice to change or cancel an appointment. 24-hour notice allows us to place another patient in your cancelled appointment period to receive needed treatment.
2. Patients who do not attend a scheduled appointment and do not provide 24-hour notice to change a scheduled appointment will be responsible for a $25 office visit charge. This charge will not be covered by insurance.
3. Your treatment plan has been established by your physical therapist to get you back to your regular activities as quickly as possible. Missing appointments may delay that process and may prolong recovery.
4. After missing 3 appointments without notice, you will not be allowed to schedule any appointments in advance.
Thank you for providing our office and patients with this courtesy.
Signing below indicates you understand and agree to the terms of the policy.
If you refuse to sign, you will not be able to schedule in advance. You may only schedule on the same day you call.